FAQ
What types of metals do you use?
We use a number of metals. Titanium, niobium, 925 sterling silver, stainless steel, 14k gold and some combined metals such as 24k gold plating over sterling silver or stainless steel.
How do I clean hypoallergenic jewelry?
To keep your jewelry looking and feeling pristine, be gentle in how you wash them.
Use mild soap and warm water, and clean them with a q-tip; this will help keep your ears comfortable and safe.
Whether your plating is gold, silver, or rose gold, all platings can be cleaned with a clean and dry microfiber towel.
This will make them shine bright.
Can Simply Whispers earrings be worn in water?
Depending on the earrings, if an item is plated, then showering or swimming can deteriorate the plating and expose the underlying base metal.
If the item is stainless steel, 14k gold, titanium and even niobium there is no plating to wear off so they are more durable.
How do I keep my ears healthy and free from any infections?
Our Ear Piercing Care Gel is ideal for taking care of new piercings, aftercare, and keeping your ears infection free.
This gel is made with natural Aloe Vera, making it perfect for your personal ear care.
Get yours now: https://www.simplywhispers.com/collections/all/products/ear-piercing-care
What is your return policy?
Our hope is that you are satisfied with your Simply Whispers purchase.
However, you may return a product for either an exchange or refund within 60 days of the purchase date.
Please follow the return instructions on the back of your packing slip and enclose it with your merchandise being returned.
Do you offer a paper catalog?
We are trying to be as much as carbon neutral as possible and have stopped printing and sending catalogs.
You can find all our styles online. Thank you!
